Our friends at The Career Management Organisation know a thing or two about executive coaching and professional development. Here, Rob Moore talks about the importance of Emotional Intelligence as a tool for successful leaders – and how it can be honed with professional coaching. You can find out more about the kind of career coaching services that TCMO offer here.
“Emotional” is one of those words that has many professionals running for cover. After all, feelings should be left at the door when you step into the business world. There’s no room for fluffy sentiment in the cut and thrust of today’s workplace.
Of course, that’s nonsense. Emotion is an undeniable, powerful part of our make-up. It influences the way we work, the decisions we make and the relationships we form. Our ability to empathise with colleagues, inspire performance and communicate effectively all comes down to the way we recognise and process emotion (sometimes known as being “Emotionally Intelligent”).
Dubious? Think about those “19 habits of exceptional managers” kind of articles that pop up regularly on LinkedIn: Listen intently. See things from other people’s perspectives. Create trust. Share goals. (You can probably imagine the rest.)
For some people, these characteristics and behaviours come naturally; sometimes people can just seem naturally successful and at ease in the workplace. But like any other skills, social and personal competencies can be learned and developed. Even emotional tools can be bought and sharpened.
Whatever your job and whatever your ambition, understanding emotion and shaping your behaviours can take you far: helping you achieve more and progress further in your career.